From signed agreement to first call answered — in under 30 days. No engineering team required on your end.
Most technology deployments feel like IT projects. Ours doesn't — because Sorush isn't a software product you configure. It's a digital employee you onboard. We modeled every step on what it actually takes to bring a new hire up to full competency: learn the job, learn the firm, earn trust, get to work.
The difference? A human receptionist needs 90 days to reach full productivity. Sorush is fully operational on day one — and continues improving indefinitely.
Our team ingests your firm's existing data: practice management system exports, website content, FAQs, staff directories, attorney bios, hours, and special instructions. We set up your Azure environment — you provide access, we handle the rest. Timeline: Week 1–2.
We configure Sorush's orchestration layer to your firm's specific needs: call scripts, escalation rules, attorney routing preferences, and voice settings. You review and approve all scripts from the dashboard. Timeline: Week 2–3.
We go live. Sorush begins taking calls inside your Azure environment. Your firm gets dashboard access — a full real-time view of every call, transcript, and action Sorush takes. No engineering support needed for day-to-day operation. Timeline: Week 3–4.
This is where Sorush earns its place. Persistent memory means every interaction makes it more effective. Caller profiles grow richer. Firm-specific preferences get sharper. You can actively "train" Sorush from the dashboard by adding explicit facts, correcting behaviors, or updating scripts — no technical help required. Ongoing.
The technical summary for managing partners who want to understand what they're signing.
The entire Sorush stack — AI model, voice processing, memory database, and integrations — runs inside your firm's own Azure Virtual Network. We deploy via Terraform; you own the environment.
Our proprietary middleware sits between the LLM and every caller interaction — enforcing scripts, preventing hallucination, routing calls, and managing memory reads and writes in real time.
Sorush never guesses. Every answer it gives is retrieved from your firm's actual data using a hybrid search pipeline — keyword plus semantic vector search across your indexed firm knowledge base.
The Sorush client dashboard gives your firm full visibility and control — without requiring any technical expertise. Everything Sorush knows, does, and says is reviewable, editable, and auditable from a single interface.